1. Better Mediation, sorting out issues without using the big bad hammer of justice.
   
2. Less Banning, not banning on first offense or with subpar evidence.
   
3. Better Use of The Note System, as this will allow your fellow staff to better sort out who's an asshole and who's an asshole to a somewhat lesser degree.
   

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1. Koen did not follow the wishes of both in game high ranks, as well as the general sentiment of the faction leader of the faction they were playing at the time - the URF.
   
2. Koen attempted to defend themselves through the lens of calling random bombings an "event".
   
3. They resorted to attacking me personally, stating that I was quote, "Too afraid to deal with a situation you are not prepared for.", despite such a situation never coming to pass had they not acted out like this. It's like shooting the president and being confused when the secret service tackle you.
   

1. Koen needs to take more time before acting - think before you do something that could negatively effect the round of someone else, especially a civilian. Civilian players are often new, so the way you treat them will form their overall opinions on the server.
   
2. Koen needs to be calmer in a-helps, complaints, and other such things. See the second on moderation for more details.
   

(10-14-2019, 08:18 PM)Stingray540 Wrote: I'll post a more in-depth response once I have the time. But after reading through it, the first major point that I can see is that conduct as a *player* and conduct as *staff* are separate. From what I can tell with your (albeit limited) logs is that Koen was doing something IC with their character that pissed people off. It happens, but without more information, I can't really tell if that part is at all relevant. While I prepare my longer response;

What action, if any, would you like to see carried out regarding this? (Most of those points are for Koen themselves to alter, not us)

Quote:Part One: Mediation.
It's no secret to anyone Koen does not mediate well. They tend to go in with the intent to ban, and usually don't examine logs very well. The point of an admin should never, ever be to hand out bans, as your role as a moderator is just as important, if not more important. I know it can be tempting to smash the big red button when someone is being less then agreeable, because I nearly did it many, many times - especially when dealing with the URF. But banning people - often on first offense - is never the best option unless they are very obviously griefers. By overusing the ban function, it not only dissuades people from playing on the server, but it gives us a "Baystation" reputation -  The running gag about being banned for doing literally anything wrong even once.

Quote:Part Two: Attitude.

Koen can be less than agreeable at times, as many players will tell you. They seem to have a hot temper, and added to the previously listed items, one can see how this has been a point of distress for a few of us. They do not reason with players, are unwilling to accept being wrong, and even handle admin situations relating to themselves - a pretty nasty practice for any server, let alone one with a war setting and set factions. This has lead to accusations of meta-communication, meta-gaming in general, favoritism, and meta-grudging. While I will not confirm or deny any of these, as I have not made these claims, I will bring my own claims to the table.

Quote:I mentioned there were other ways to get action, and they instantly wrote off the entire server population as being here for Leiben-Style PVP, having no interest in roleplay. I responded, stating that with or without admin, I managed to create interesting events as Johnny Reno which brought the URF, UNSC, Civilians - and even the Covenant, in a few rare cases, - together.

They correctly call me out for my rigidness, which is a fair complaint. I tend to have issues being flexible when it comes to uncomfortable situations. Yet, it still detracted from the point of the conversation. Not pictured here was what lead from the second to last message to the last message, where Koen mentioned they didn't remember me running any "events". I responded that just playing the game was enough to bring people together, if you did it right.  As far as the bombs themselves go, I've no reason to believe he spawned in the parts to make them, or anything else that would constitute abuse of power. There were plenty of missing items which he used to make them- oxygen tanks, wires, assemblies and such.

Quote:Part Three: Devil's Advocate.
I would -never- post something here I didn't have fact checked. I am not here to slander Koenigsegg, as I hope I've made clear. I'm here to possibly help someone who's been around for a long time, longer than I have, improve how they act as staff. Koen, for all I've said here, is a great person to talk to, and was very helpful in getting me started in terms of learning admin commands. Without them, I likely wouldn't even still be around to make this complaint- which, to me, is a perfect segue in to what I feel is the core of this long ass college length paper of a complaint.

Koen, while a good member of staff, has a few issues which need to be resolved for them to act at their full potential as a member of Halo SSE's staff.

Part Four: Final Remarks and Addendum.
I want to once more make it clear that I am not trying to slander anyone. I wouldn't take the time to write this up if I wasn't sure the issue could be fixed. Koen, you're going to read this, and respond to it, I've no doubt. You've a right to defend yourself, and I'll happily listen to whatever you have for me. But whatever this ends up as, I want you to understand I've nothing personal against you, or any other member of staff. Besides Stingray. Fuck that guy.